Terms of Service

Welcome to Khaas Dukan. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

Khaas Dukan is an online store offering products for kids, girls, boys, and ladies.

Business Name: Khaas Dukan
Email: care@khaasdukan.com
Phone/WhatsApp: 03294338747
Address: 55 CCA N2, Khayaban-e-Amin, Lahore, Pakistan
Postal Code: 54000

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not misuse, copy, or reproduce our website content without permission.
  • Not attempt to interfere with the security or proper functioning of our website.

3. Products and Availability

We make every effort to display our products, colors, sizes, descriptions, and prices accurately. However, slight differences may occur due to screen settings, lighting, photography, or manufacturing variations.

Product availability may change without prior notice. We reserve the right to discontinue or limit the quantity of any product at any time.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product descriptions, or other information if an error occurs on our website.

An order is considered confirmed once it has been successfully placed and, where applicable, confirmed by our customer service team.

5. Order Cancellation

We reserve the right to cancel or refuse an order in certain circumstances, including:

  • Incorrect or incomplete customer information
  • Product availability issues
  • Suspicious or fraudulent activity
  • Pricing or website errors
  • Failure to confirm an order when confirmation is required

If an order is cancelled after payment has been received, any applicable refund will be handled according to our refund policy.

6. Shipping and Delivery

Orders are delivered across Pakistan through our courier partners.

Estimated delivery times may vary depending on the delivery location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

Please refer to our Shipping Policy for complete information regarding processing times, delivery estimates, and shipping charges.

7. Returns and Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Customers are responsible for reviewing the applicable return or exchange conditions before placing an order.

8. Intellectual Property

All content available on the Khaas Dukan website, including product images, photographs, logos, graphics, text, designs, and other materials, is owned by or licensed to Khaas Dukan unless otherwise stated.

This content may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

We are not responsible for the independent policies, actions, delays, or technical issues of third-party service providers.

10. Limitation of Liability

Khaas Dukan will make reasonable efforts to provide accurate information and reliable services. However, we cannot guarantee that the website will always be available, error-free, or free from interruptions.

To the extent permitted by applicable law, Khaas Dukan will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective when they are posted on this page.

We encourage customers to review this page periodically for updates.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Khaas Dukan
📧 Email: care@khaasdukan.com
📞 Phone/WhatsApp: 03294338747
📍 Address: 55 CCA N2, Khayaban-e-Amin, Lahore, Pakistan
📮 Postal Code: 54000