Shipping Policy

Welcome to Khaas Dukan. We are committed to delivering your orders safely and as quickly as possible across Pakistan.

Shipping Coverage

We currently deliver to all cities and towns across Pakistan through trusted courier partners.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, promotions, or festive seasons, processing may take slightly longer.

Delivery Time

Location	Estimated Delivery
Major Cities	2–4 Business Days
Other Cities & Towns	3–7 Business Days
Remote Areas	5–8 Business Days

Delivery times are estimates and may vary due to weather, courier delays, or public holidays.

Shipping Charges

• Shipping charges are calculated at checkout.

• Any free shipping promotions will be clearly mentioned on our website during eligible campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking update through the contact information provided during checkout.

Delivery Attempts

Our courier partner may attempt delivery more than once. If a delivery cannot be completed due to incorrect contact information or unavailability, the order may be returned.

Incorrect Shipping Information

Please ensure your shipping address and phone number are correct before placing your order. Khaas Dukan is not responsible for delays caused by incorrect customer information.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of receiving your order with your order number and photos (if applicable).

Contact Us

For shipping-related inquiries, contact us:

Khaas Dukan

• Email: care@khaasdukan.com

• Phone/WhatsApp: 03294338747

• Address: 55 CCA N2, Khayaban-e-Amin, Lahore, Pakistan

• Postal Code: 54000